Delivery
Everything is sent by Royal Mail, tracked as standard. Delivery is free on every UK order of £50 or more. Free delivery does not apply when a discount code is used, or to baskets saved from our TikTok live sales. We ship within the UK only. Orders are dispatched within two working days.
Royal Mail Tracked 48, £3.65
Arrives within two working days of dispatch.
Royal Mail Tracked 24, £4.65
Arrives the next working day after dispatch.
Both services are fully tracked. You will receive a tracking number by email once your order is on its way.
We post Monday to Friday. Orders placed at a weekend or on a bank holiday are sent on the next working day.
Packing
Every piece is wrapped by hand and packed to travel.
If something goes wrong
If your parcel has not arrived within ten working days of the tracking showing it was dispatched, get in touch and we will chase it with Royal Mail.
If anything arrives damaged, send a photograph to hello@mysticgrove.co.uk within fourteen days of delivery and we will put it right.
Questions
Call 01952 375 852, Monday to Friday, 9am to 5pm, or email hello@mysticgrove.co.uk.